Privacy Policy

Last updated: July 29, 2026
Chapter One Book Marketing (“Chapter One,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, and share information when you visit www.chapteronebookmarketing.com, submit a contact or advertising form, schedule a consultation, communicate with us, or use our book marketing services.

Chapter One operates from Argentina and may provide services to authors and clients in the United States, Canada, and other countries.

1. Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
Full name
Email address
Telephone number
Country or general location
Book title, genre, publication status, and author information
Marketing objectives, budget, and service interests
Information submitted through contact forms
Information submitted through Facebook or Instagram lead forms
Consultation and appointment information
Messages, emails, and other communications
Billing and transaction information when you purchase services
Information necessary to prepare proposals, agreements, or marketing plans
Please do not submit sensitive personal information through our general contact or advertising forms unless it is necessary for the service you are requesting.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
Internet Protocol address
Browser and device type
Operating system
Pages visited
Date and time of your visit
Referring website or advertising campaign
General geographic location
Cookie identifiers and similar technical information
Interactions with website buttons, forms, and advertisements
This information helps us understand how visitors use the website, evaluate advertising performance, maintain website security, and improve our services.
Information Received from Third Parties
We may receive information from third-party platforms when you interact with Chapter One through:
Facebook or Instagram advertisements and lead forms
Google services
Online scheduling platforms
Email marketing platforms
Social media platforms
Analytics and advertising providers
Payment or invoicing providers
The information received depends on your interaction with the platform and its privacy settings.

2. How We Use Your Information
We may use personal information to:
Respond to inquiries and contact requests
Schedule and conduct consultations
Learn about your book and marketing objectives
Recommend relevant Chapter One services
Prepare proposals, quotations, agreements, and marketing plans
Provide and manage book marketing services
Communicate with clients about projects, payments, and deliverables
Send service information, business updates, or promotional communications
Personalize website content and advertising
Measure the effectiveness of advertising campaigns
Analyze website traffic and visitor behavior
Improve our website, services, and customer experience
Detect fraudulent, abusive, or unauthorized activity
Protect our legal rights and business interests
Comply with legal, tax, accounting, and regulatory obligations
Where required, we will obtain your consent before using personal information for marketing or advertising purposes.

3. Cookies and Similar Technologies
Our website and third-party service providers may use cookies, pixels, tags, and similar technologies.
These technologies may be used for:
Essential website functions
Remembering visitor preferences
Website traffic analysis
Advertising measurement
Audience development
Remarketing or interest-based advertising
Detecting technical problems or unauthorized activity
Some cookies are necessary for the website to function. Other cookies, including analytics and advertising cookies, may require your consent depending on your location.
You may manage cookies through the cookie settings displayed on our website, where available, or through your browser settings. Disabling certain cookies may affect website functionality.
Third-party platforms, including Meta and Google, may collect or process information according to their own privacy policies and settings.

4. Advertising and Lead Forms
Chapter One may advertise through platforms such as Facebook, Instagram, Google, or other digital channels.
When you complete a lead form through one of these platforms, the platform may provide Chapter One with the information you submitted, such as your name, email address, telephone number, and responses to form questions.
We use this information to:
Contact you about your inquiry
Provide information about our services
Schedule a consultation
Evaluate whether Chapter One’s services are suitable for your book
Measure the performance of our advertising campaigns
Submitting a form does not obligate you to purchase any service.

5. How We Share Information
We may share personal information with trusted service providers that help us operate our business, including providers of:
Website hosting and maintenance
Business email
Cloud storage
Appointment scheduling
Customer relationship management
Analytics and advertising
Payment processing and invoicing
Accounting, legal, and professional services
These providers may access personal information only to the extent necessary to perform their services.
We may also disclose information:
When required by law, court order, or government authority
To investigate fraud, abuse, or security incidents
To protect the rights, safety, or property of Chapter One, its clients, or others
In connection with a merger, sale, restructuring, or transfer of business assets
When you have authorized or requested the disclosure
Chapter One does not sell personal information in exchange for money. However, certain advertising or analytics technologies may be considered “sharing,” “targeted advertising,” or a similar activity under some privacy laws.

6. International Data Transfers
Chapter One operates from Argentina and works with service providers that may process information in Argentina, the United States, Canada, or other countries.
As a result, your personal information may be transferred to and processed in a country with privacy laws different from those in your country of residence.
When required, we take reasonable measures to protect personal information transferred internationally.

7. Data Retention
We retain personal information only for as long as reasonably necessary to:
Respond to inquiries
Maintain client and business relationships
Provide contracted services
Maintain business and financial records
Resolve disputes
Enforce agreements
Meet legal, accounting, or regulatory requirements
The retention period may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.
Information that is no longer required will be deleted, anonymized, or securely disposed of when reasonably possible.

8. Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, alteration, disclosure, or misuse.
These measures may include access controls, password protection, secure service providers, software updates, backups, and limited access to client information.
No website, email system, or electronic storage method is completely secure. Therefore, we cannot guarantee absolute security.

9. Email and Marketing Communications
We may send you communications related to:
Your inquiry or consultation
A proposal or requested service
An active Chapter One project
Important service or policy updates
Book marketing information and promotional offers
You may unsubscribe from promotional emails by using the unsubscribe option included in the message or by contacting us directly.
Unsubscribing from marketing communications will not prevent us from sending necessary administrative, transactional, or project-related messages.

10. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Request information about the personal data we hold about you
Access your personal information
Correct inaccurate or incomplete information
Request deletion of your information
Object to or restrict certain uses of your information
Withdraw previously provided consent
Opt out of promotional communications
Request a portable copy of certain information
Submit a complaint to an appropriate privacy authority
To submit a privacy request, email diego@chapteronebookmarketing.com with the subject line “Privacy Request.”
Please describe your request clearly. We may need to verify your identity before processing it. Some requests may be limited or denied when retaining the information is required by law, necessary to complete a transaction, or needed to protect legal rights.
We will not discriminate against you for exercising an applicable privacy right.

11. Children’s Privacy
Chapter One’s website and services are intended for adult authors, publishers, and business clients.
We do not knowingly collect personal information directly from children under the age of 16. If we learn that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.
A parent or legal guardian who believes that a child has submitted personal information may contact us using the details below.

12. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, scheduling services, or other external resources.
Chapter One does not control the privacy, security, or content practices of these third parties. You should review their privacy policies before providing personal information.

13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, technology, business practices, or legal obligations.
The updated version will be posted on this page with a revised “Last updated” date. Material changes may also be communicated through the website or by email when appropriate.

14. Contact Chapter One
Questions, concerns, or privacy requests may be submitted to:

Chapter One Book Marketing
Attention: Diego Chaparro
Email: diego@chapteronebookmarketing.com
Website: www.chapteronebookmarketing.com
Country of operation: Argentina

Before Publishing
Confirm that the policy matches the tools actually installed on the website, particularly:
Meta Pixel
Google Analytics
Google Ads
Scheduling software
Email marketing software
Payment providers
Cookie-consent banner
Privacy policies must accurately reflect a company’s real practices; the FTC specifically warns businesses to honor the promises made in their notices. Official Canadian and Argentine guidance also emphasizes transparency, consent, access, correction, security, and responsible handling of personal information. California provides additional rights when its privacy law applies to a particular business.
This is a practical website draft rather than jurisdiction-specific legal advice. Because Chapter One operates from Argentina while targeting clients in the United States and Canada, legal review is advisable before publication.